How to use Google Forms for online orders/pickup/delivery.

by Amanda, Apr 8

While we're sure a lot of businesses are aware of platforms like Shopify, Square and others for setting up an online store - some businesses may just need a temporary solution to get through these times.

Setting up online ordering for your business doesn’t need to be hard! You can set up a Google form in under 10 minutes and start receiving orders from customers!


Here are a few Google Forms we’ve used in the past to place lunch orders for our team.

For something simple:



This template will allow you to get started with listing your products. While listing products, photos aren’t necessary but can be helpful for your customers.


Be sure to include a contact section so you can reach your customers if there are any questions or to confirm pick up or delivery.



Here’s an example of how we used that template:




For something a bit more complex, you can create sections.




Here’s an example of how we used that template:

To include a message to your customers after they’ve submitted their order, click into the gear icon in the upper right hand corner. This will take you to Settings. Click into “Presentation” and you’ll be able to include whatever message you’d like!




Once you’re happy with your Google Form, you’re ready to share it! Simply hit the “Send” button in the upper right hand corner. You’ll have the option to email it out, share it as a link or on Facebook or Twitter.



Don’t forget to enable email notifications for new responses so you don’t need to constantly check your form. To do this, just click on responses. Click on the three vertical dots and check off that you’d like email notifications and you’re set!



You’ll be able to see your responses within Google Forms or you can export it to a Google Sheet based on preference!



Helpful Tips

You can also use Google Forms to note down your availabilities and have customers select time slots for lightweight scheduling.




You have the option to make each listing multiple choice, checkboxes, short answer etc. based on what you need. You can also include it as a photo or video.


Photos can go a long way!

If you don’t have the time to take professional photos, www.unsplash.com is a great place to look for royalty free stock photos.

More Tips Coming Soon!